Privacy Policy

In compliance with Article 13, as well as the principles of legality, loyalty and transparency established in the EU Regulation 979/2016, General Data Protection - hereinafter RGPD-, we inform you that:

The responsible for the treatment of the personal data that could be collected through the means of contact placed at your disposal on this website, is Aloe Consulting Informática de Canarias, S.L. , with NIF. B38552212, and with address at C / Robayna, 16 - 38004, Santa Cruz de Tenerife. You can contact the person in charge by sending an email to comercial@aloeinformatica.es. From now on, Aloe Informática.

1. Data processing within the scope of the website

Purpose of the treatment .

The personal data you provide may be treated with the following purposes, as appropriate to the reason for which you provide:

a) Manage your requests for information, and answer your queries;

b) Send you information about offers and promotions as well as information about Aloe Informática, by different means of contact, including the electronic ones (SMS, MMS, Mail, apps);

c) Managing the request to create a user account; creation of the user account.

d) Manage the purchase and shipping of the products you purchase on our website.

e) Customer Service.

Legitimation for the treatment of data

The data can be treated, according to the purpose for which they were collected, with the following legal bases of the treatment:

a) Consent of the interested party, collected in article 6.1 of the RGPD. Which derives from the express action of the interested party when he / she marks the boxes of acceptance of sending of advertising.

b) The execution of a contract or the application of pre-contractual measures, contained in article 6.1.b. RGPD. Which derives from the request for a budget or economic valuation, ordering or purchasing, and ultimately the development of the contractual relationship that is established.

c) The compliance with legal obligations of Aloe Informática, collected in art. 6.1.c. RGPD. In relation to the applicable legislation in fiscal, financial and accounting matters.

Conservation deadlines .

The data will be kept for the time necessary to achieve the purposes for which they were collected, in particular and at least during the applicable legal deadlines in financial and tax matters, as well as the requirement of possible civil liabilities.

The data collected for the creation of the user account, as well as all subsequent data added by the client in his profile, will be maintained indefinitely until the user requests their removal, provided that there is no obligation to maintain the data as mentioned in the previous paragraph.

The data managed in connection with the sending of commercial communications will be maintained for as long as you authorize its preservation, and will be deleted as soon as you request the cancellation of the information sending service. < / p>

2. Third party data

If during your communications with Aloe Informática you provide data from third parties, we inform you that:

  • You can only provide data of third parties, if you have the express consent of the same. Therefore, when you send us information about third parties, you state that you have the aforementioned consent, or that you have the legal capacity to express such consent.

  • All the people from whom you send us data must know the content of this section. You state that you have informed them and made known their content.

  • Aloe Informática is not responsible if the user who completes the forms or reservation requests does not comply with the previous points.

    3. Caroptional character of the completion of forms and accuracy of the data provided

    The different forms put at your disposal have identified those data that are mandatory, and therefore essential requirement to manage your consultation, request or registration. If you do not answer said sections, we will not be able to attend your request correctly.

    4. Recipients of the data

    The personal data you provide may be communicated or assigned, as appropriate by the application of current regulations, as well as the purpose of data processing, or the contracted service, to:

    a) To the organs of the Competent Public Administration. In compliance with the obligations required of Aloe Informática in commercial, civil, financial, tax and other applicable laws.

    b) To indispensable third parties for the management of the contractual relationship . Banks and savings banks, service intermediaries, among others.

    c) To shipping and courier companies. Your data may be communicated to companies in the courier, shipping and parcel industry, due to the management of the shipment of the products purchased on this website.

    5. Users' rights

    Consent and revocation

    The user may revoke the given consents, at any time, without affecting the legality of the data processing during the effective period, previous, of said authorization.

    Rights of access, rectification, deletion, limitation, opposition and portability

    The user or visitor, may request the exercise of their rights of access, rectification or deletion, as well as in certain cases, if it were applicable, to the limitation of the processing or portability of their data, as well as to oppose the treatment of them. All this in accordance with the data protection regulations mentioned above.

    You can exercise your data protection rights by sending Aloe Informática to comercial@aloeinformatica.es, or to the contact address indicated at the beginning of this document. If you wish you can use the forms available in the Spanish Agency for Data Protection, or request a copy of them via email.

    The requests for exercise of rights, made by the users will be managed within a maximum period of one month. In case of not being satisfied with the given answer, the user can present a claim before the aforementioned control authority. Your request will be answered within a period of no more than 30 days.

    You can exercise the rights granted to you by the RGPD, at any time.

    Aloe Informática is committed to respecting and defending the right to protection of personal data of its users, visitors and customers.